What is SaneBox?
SaneBox is an AI email-management service that connects to your existing mailbox (Gmail, Outlook/365, Apple, Fastmail, any IMAP/Exchange) and auto-sorts incoming mail by importance into folders, without changing your email client. Features include SaneLater (move unimportant mail out of the inbox), SaneBlackHole (block senders), follow-up reminders, a Daily Digest, snooze and attachment offloading. It is privacy-conscious, processing only headers/metadata and never storing your mail. Ratings are excellent (G2 4.9, Trustpilot 4.8). Plans: Snack ($7/mo), Lunch ($12/mo), Dinner ($36/mo); 14-day trial, no free tier. Check the cancellation terms before subscribing.
Key Features
Pros & Cons
Pros
- Effective, consistent auto-filtering; reviewers report 2-4 hours saved per week
- Works with any provider and client on any device, no app switch
- Trainable and improves over time
- Privacy-leaning: processes only headers/metadata, mail stays on your server
- Excellent ratings (G2 4.9, Trustpilot 4.8) and praised support
Cons
- No free tier, and price is the most common complaint
- Top features (attachments, snooze) are gated to the $36/mo Dinner plan
- Some cancellation and trial-to-paid billing complaints on Capterra
- Learning curve; it can over-filter or misroute during initial training
- Pays for capabilities partly available free in Gmail/Outlook
GDPR and DACH Readiness
- EU data residency available
- Public Data Processing Addendum
- EUR billing with VAT-ID support
Notes
Verarbeitet nur Header/Metadaten und speichert keine Mails; DPA für Business-Kunden. Keine EU-Datenresidenz (US-Infrastruktur), deutsche UI/Support nicht belegt.
Assessment based on vendor documents reviewed 19 April 2026. Does not replace legal counsel.
Pricing
paid model
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